Terms and conditions


The present conditions of use of the website regulate the terms of access and use of the online store "sailandpepperbcn.com", property of Sail & Pepper BCN and email sailandpepperbcn@gmail.com, hereinafter, " the Company ", that the user of the portal must accept to use all the services and information that are provided from the portal.

The user as well as the Company, owner of the portal, may be jointly named as the parties. The mere access or use of the portal, all or part of its contents and services means full acceptance of these conditions of use. The provision and use of the portal is understood to be subject to strict compliance with the terms set forth in these conditions of use of the portal.

Content of the portal

Information and services

Users can access different types of information and services through the portal. The portal reserves the right to modify, at any time, and without prior notice, the presentation and configuration of the information and services offered from the portal. The user expressly acknowledges and accepts that at any time the portal may interrupt, deactivate and / or cancel any information or service. The portal will make its best efforts to try to guarantee the availability and accessibility to the web. However, sometimes, for reasons of maintenance, updating, change of location, etc., may mean the interruption of access to the portal.

Responsibility of the contents

The application does not intervene in the creation of those contents and / or services provided or provided by third parties in and / or through the application, in the same way that it does not control its legality either. In any case, it does not offer any kind of guarantee on them. The user acknowledges that the application is not and will not be responsible for the contents and / or services provided or provided by third parties in and / or through the application. The user accepts that the application will not assume any responsibility for any damage or harm caused as a result of the use of this information or services of third parties.

Except for cases that the Law expressly imposes otherwise, and exclusively with the extent and extent to which it imposes it, the application does not guarantee or assume any responsibility with respect to possible damages caused by the use and use of the information, data and application services.

In any case, the application excludes any liability for damages and losses that may be due to information and / or services provided or provided by third parties other than the Company. All responsibility will be of the third party, whether supplier, collaborator or another.

Obligations of the User

The user must respect at all times the terms and conditions established in this legal notice. Expressly, the user states that he will use the portal diligently and assuming any liability that may arise from the breach of the rules.

The user is obliged, in those cases that request data or information, not to falsify their identity by posing as any other person. The user accepts that the use of the Portal will be carried out for strictly personal, private and private purposes. The user can not use the portal for activities contrary to the Law, morals and public order as well as for prohibited purposes or that violate or harm the rights of third parties. Likewise, the dissemination, storage and / or management of data or contents that infringe the rights of third parties or any regulatory regulations of intellectual or industrial property rights is prohibited.

Likewise, the user may not use the portal to transmit, store, disclose, promote or distribute data or contents that are carriers of viruses or any other computer code, files or programs designed to interrupt, destroy or impair the operation of any program or equipment. IT or telecommunications.

The user undertakes to indemnify and hold harmless the portal for any damage, prejudice, penalty, fine, penalty or compensation that the portal has to face.

LOPD compliance

The portal adopts for the treatment of data all the technical and organizational security measures that are of obligation, in accordance with the provisions of current legislation. The user expressly states that any personal data or a third party who access, enter, modify or delete has the right to do so or has the express authorization of this third party. The portal informs the user that they can exercise the rights of access, rectification, opposition and cancellation by contacting the following address: sailandpepperbcn@gmail.com.

Conditions of the sale

Return policy

Sail & Pepper is responsible for all return costs if the purchase has a defect or defect, being able to return it or exchange it for another one. Or if it does not meet the advertised characteristics.

Customers have a withdrawal period of 14 calendar days, from the date of receipt, within which the purchase may be revoked. Upon receipt of the return, the company undertakes to reimburse it by bank transfer to the indicated account.

To effectively carry out the right of withdrawal it will be necessary: ​​to return the product in perfect condition within the established period.

For national orders, we offer a home collection service at a cost of € 9.50.

In the case of international orders, transport costs are borne by the customer.

The return address is the following:

Sail & Pepper

C / Pau Claris, 18 local

Argentona 08310 (BCN)


For any questions, you can write to us at sailandpepper@gmail.com.


In case of defective product, the company will proceed as appropriate to the repair, replacement, price reduction or resolution of the purchase, steps that will be free for the consumer. The company is responsible for the lack of conformity that manifests itself within a period of 14 calendar days from delivery.

Payment conditions

The customer declares that he has full capacity to make the purchase, being of legal age and in possession of a valid credit or debit card issued by a bank that is acceptable to the company. The Client guarantees and is responsible for the validity of all the data provided on his card.


These Conditions are of a commercial nature and must be interpreted and complied with in accordance with their own terms and, in the unforeseen, shall be governed by Spanish law. To the extent permitted by applicable law, for the resolution of any dispute arising from the validity, interpretation, compliance or execution of these Conditions, the parties expressly submit to the jurisdiction and competence of the Courts and Tribunals of the city of Barcelona. Sail & Pepper informs the Client of the existence of the online dispute resolution platform as an alternative procedure to the ordinary courts to resolve conflicts that may arise with the Merchants. The platform can be accessed through the following link: https://webgate.ec.europa.eu/odr/main/?event=main.home.show&lng=ES.


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